Utah Telephone Assistance Program

2007-08 UTAP SPANISH APPLICATION

Applicants have four ways in which to apply:

1. Call their participating telephone service provider and request an application and one will be mailed. (Click on Telephone Companies on the left for a list of Eligible Telephone Carriers, ETCs.)
   
   In this process, the State Office will provide the local telephone providers with UTAP applications that the company can mail directly to the client.  When the client completes the application, the process in number 3 below will apply. 
   
   
2. Apply for UTAP at the same time as applying for the HEAT program. 
   
   In this process, if the client selects “yes” on the UTAP portion of the HEAT application (and the client’s telephone service is currently with an eligible ETC) and the client is eligible for HEAT assistance, their telephone number will be automatically entered in the USSDS computer system and automatically mailed to their ETC to add them to the UTAP customer list and begin receiving the discount.
   
    
3. They can call the State of Utah, UTAP Program at 1-800-948-7540 and request an application and one will be mailed.
   
   Once the completed application is returned to the State Office, it will be screened for eligibility.  If the applicant is eligible, they will be added to a list that will be generated bi-weekly and e-mailed or faxed to the local telephone company which will then add the customer to the UTAP customer list.  The discount will begin applying from the date the application was approved.  The applicant will receive notification and information regarding when and how the discount will be applied.  Applicants not eligible will receive a denial letter stating the reason for denial and information regarding their right to appeal. 
   
4. Clients can go online at http://community.utah.gov/heat (all lower case) and print an application.